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Where science meets skin and strangers become friends.
Frequently asked questions
House of Kamilla
Laser Hair Removal
Kamilla Schoon
Microneedling
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- 09Absolutely yes! Booking Policy: Thank you for choosing House of Kamilla's services! Please take a moment to review the booking policy outlined below: 1. Reservation Confirmation: - All reservations are subject to availability and confirmation by our booking system or staff. - A reservation is considered confirmed once you receive a booking confirmation email or other written confirmation from us. 2. Booking Process: - Bookings can be made online through our website, via phone, or Social Media. - To secure your reservation, I may require payment in advance, a deposit. 3. Cancellation Policy: - I understand that plans may change. Therefore, I offer a 24-hour cancellation period for most bookings. - Cancellations made at least 24 hours before the scheduled booking time will receive a full refund or incur no charges. - Cancellations made within 24 hours of the scheduled booking time may be subject to a cancellation fee or forfeiture of the deposit. 4. Modifications: - Any modifications to your booking, such as changes in date, time, or party size, should be communicated to me as soon as possible. - I will do my best to accommodate modifications, subject to availability. 5. No-show Policy: - Failure to arrive for a scheduled booking without prior cancellation (no-show) may result in a charge equivalent to the full booking amount. - I reserve the right to release the booking for other guests if you have not arrived within a reasonable grace period. [Which is 15 minutes]. Unless you communicated. 6. Late Arrivals: - I understand that unforeseen circumstances may cause delays. If you anticipate being late for your booking, please notify me as soon as possible. - I will make every effort to accommodate late arrivals, but I cannot guarantee the extension of your booking time beyond the original reservation. 7. Group Bookings: - For group bookings, special events, or private functions, different cancellation and payment policies may apply. Please inquire at the time of booking. 8. Refunds: - Refunds for cancellations will be processed according to the original method of payment, unless otherwise agreed upon. - Please allow a reasonable processing time for refunds to appear in your account. If you don't receive a refund please communicate that to me. 9. Force Majeure: - I reserve the right to cancel or modify bookings in the event of circumstances beyond our control, such as natural disasters, emergencies, or government regulations. - In such cases, I will make reasonable efforts to notify affected customers and provide alternative arrangements or refunds where applicable. 10. Contact Information: - For any inquiries, modifications, or cancellations, please contact me using the information provided on your booking confirmation. By making a reservation with me, you agree to abide by the terms and conditions outlined in this booking policy. I appreciate your cooperation and look forward to serving you! House of Kamilla
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